19Yokogawa 100th AnniversaryA little over 20 years have passed since Yokogawa’s solutions business began to flourish. With a corporate history that stretches back 100 years, this might well be considered a recent development. An effort is now underway to take this to the next level.As a MAC, Yokogawa plays a central project role, with overall responsibility for measurement and control solutions. Not limiting ourselves to project implementation, we will focus on providing support over the entire lifecycle of a production facility, toward which end we will be engaged during the design and construction phases in the preparation of proposals for the long-term maintenance of facilities. This will make it possible for our customers to operate their plants more efficiently, and will allow Yokogawa to work with its customers over the long term to add value in a greater variety of ways. In addition to helping companies improve the efficiency of their production operations, Yokogawa is keen to work with enterprises engaged in infrastructure-related and other non-manufacturing lines of business by offering solutions that address a wider variety of needs in areas such as technology development, procurement, logistics, and services. Yokogawa will work with its customers to provide solutions that create a brighter future. With this strategy, the trust that our customers place in us is indispensable.scheduling reasons. Our first priority is to deliver a plant solution that fully meets a customer’s needs. Once a facility is fully operational, we expect that our customer will recognize the value of what Yokogawa has provided, and only then do we ask for payment in full. This is made possible by having the necessary systems and structures in place. On an internal company basis, this is accomplished by maintaining certification systems and sharing information on successful approaches; internationally, this is done through the development of global engineering standards and continually striving to make systematic improvements.A key factor that enables Yokogawa to come through and honor its project commitments to its customers is that we are a provider of a truly comprehensive set of solutions for plant operations. As stated earlier, we base our proposals on an analysis of the problems that our customers need to address. Our implementation of solutions draws on field sensors of every type, and Yokogawa’s flagship product, the CENTUM control system. We are able to deploy personnel who are specialized in control technologies and in the manufacturing execution systems (MES) that link production operations with the management layer, and provide consulting services for the post implementation phase.To provide enhanced support services to our customers, we position solution service centers near their sites. We are one of exceptionally few companies with the wide range of expertise in production operations needed to develop and offer rich and versatile manufacturing execution and management package solutions. Indeed, this is one of the main reasons why many major IT vendors and information system integrators seek to collaborate with Yokogawa.To better promote Yokogawa’s comprehensive solutions in the international marketplace, we came up with the VigilantPlant vision for systems that, even when unseen events unfold, vigilantly maintain control over entire production facilities while also gathering, analyzing, and sharing information. VigilantPlant embodies the Yokogawa approach of steadfastly going the extra mile for its customers in response to their challenges and needs.Looking beyond Our Role as a Main Automation Contractor (MAC)Evolution of Business ModelsInnovate by identifying needs that customersare not aware of and presenting solutions.(Fulill dreams)Provide optimized solutions thatmeet specific customer needs.(Create solutions)Supply superior products thatmeet basic customer need.(Sell things)AdvancedAppliedFoundationAnnounced in May 2015, an evolution of our business model that aims to identify and meet latent customer needs through value co-creationComprehensive SolutionsBacked by a Wealth of Expertise in Production Operations
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