18customers who have placed their trust in Yokogawa and come to depend on us. Another answered that our honest and sincere approach gave us a leg up in the competition with companies that are both bigger and more experienced in carrying out projects outside Japan. Where they all agree is that, no matter how difficult the challenge, all of us at Yokogawa must first and foremost consider what we can do for our customers. As a result our customers develop a strong sense that Yokogawa is a company that keeps its promises.Don’t expect smooth sailing once an order is booked and a project gets underway – challenges can and will come from every direction: disconnects between the worksite and management, partner organizations that do things differently, almost daily changes to specifications, problems with the recording of expenses…Even when faced with a succession of such problems, however, Yokogawa’s just one example, at a worksite where productivity had not improved for over 10 years we analyzed data to identify problems and proposed solutions that ended up reducing costs by hundreds of millions of yen. Such cases are commonplace here at Yokogawa, thanks to outstanding employees with long track records of success.When asked to make changes to specifications, we do not refuse even if this is inconvenient for cost or The Global Response Center that provides an extensive range of after-sales support services. Ready at all times to respond to customer requestsChallenges Keep Coming Even After a Project Order Is Bookedsolution teams confront them head on. If management and personnel at the worksite don’t see eye to eye, we analyze the data gathered by CENTUM and other systems, draw up proposals based on concrete figures, and work to bring both sides to an agreement. What makes the difference is our wide ranging measurement and control experience in every type of industry and our ability to utilize this knowhow to improve operations at the worksite. To cite Central engineering centers play a central role in strengthening our engineering capabilities by gathering and sharing engineering know-how around the worldCECKnow-how,infomationWork process,documentProjectparticipationYokogawa’s Engineering OrganizationSingaporeCEC HQTokyoCECBangaloreCECEngineering officeEngineering officeEngineering officeWuxiCECManilaCECBucharestCECGlobally Recognized Technology and QualityYokogawa’s Strengths
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