25 March, 2020
Dear customers and partners,
Yokogawa recognizes the rapidly growing impact of the ongoing COVID-19 global pandemic. Within the current situation, our top priorities are to do everything we can to minimize the spread of COVID-19, and continue providing the necessary level of service to customers.
From the first signs of the outbreak, Yokogawa has been engaged in preventing transmission of the virus in affected areas. We have proactively introduced a range of measures, from monitoring the well-being of our employees and promoting workplace hygiene, to implementing restrictions on in-person meetings and travel, promoting teleworking, and requiring self-isolation for those who have travelled to affected regions. In order to minimize disruption to your business, in our manufacturing operations we are adapting our systems and processes to be able to respond flexibly to this very dynamic situation, and in our engineering and service operations we are utilizing technologies that enable us to support customers remotely.
If you have any questions or require support, please don't hesitate to contact our representatives. We are committed to working closely with you as we navigate this difficult situation together.
Sincerely,
Hitoshi Nara
President and Chief Executive Officer
Yokogawa Electric Corporation