An open/integrated system utilizing components with short lifecycles requires reliable security measures.
By entering into a contract with Yokogawa, customers can utilize the "One-Stop-Shop" maintenance service to ensure stable and continuous operation.
Challenges for Customers
Long-term preventive maintenance and quick, effective restoration of an intricate control system are difficult with limited resources.
We need a partner that can implement “One-Stop-Shop” maintenance according to a suitable service level throughout the lifecycle of a system.
Our Solutions
Lifecycle Agreement “Sustainable Plan”
Yokogawa’s Lifecycle Agreement “Sustainable Plan” provides a wide range of maintenance services based on our long-term maintenance plan which we call the lifecycle plan. This maintenance plan provides more than just peace of mind; it provides tangible safety benefits for your assets.
Lifecycle Planning Service
A lifecycle planning service is an overview of each component’s lifecycle and maintenance history. It also includes estimated maintenance lifecycle costs.
This service provides necessary plans for maintaining the long-term viability of the system’s functions. (Conducting PC exchanges, software upgrading, overhaul and exchanging life-span parts/device units.)
Customer Benefits
Be Unique. Delivering just What your plants needs
With the implementation of the various services based on the maintenance contract, quick and effective recovery from potential failures can be achieved and a long-term, cost-effective maintenance plan is attainable.
Details
Basic Maintenance Services
- Contract management
- Technical Support
- Product Maintenance Support
- Web Access Services
- Standard Software Support
- Patrol Inspection
- Engineer Dispatch Service
- Bench Repair Service
- Emergency Spare Parts Supply
- Maintenance Services for Solution-Based Software Package
- 3rd vendor Hardware Maintenance Service
- 3rd vendor Software Maintenance Service
- [Secured Remote Solutions]
- Basic Remote Connection Service
- Maintenance Support with VPSRemote
Lifecycle Planning Services
- Sustainable Management
Plant Security Lifecycle Services
- Network / Security Service
Technology Refresh Services
- Software Upgrade Service
- Hardware Upgrade Service
- Renewal / Overhaul Service
- Life-span and Consumable Parts Replacement Service
- Device Unit Replacement Service
Ressources
Life Cycle Agreement ensures a continuous and satisfactory performance of BAPCO's CENTUM DCS and ProSafe-RS system.
Under the agreement, Yokogawa will provide comprehensive services such as system healthiness check, 24/7 emergency support, etc.
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